Senior IT Project Manager
- Requisition
- VMS-000008
- Location
- Washington, DC
- Employment
- Full-Time
- Compensation
- Discussed during the hiring process
The opportunity
The Senior IT Project Manager leads enterprise systems development and infrastructure projects within a portfolio and project management team. Projects include infrastructure upgrades, business application deployments, video collaboration, remote video interpreting, and audiovisual solutions. This role manages complex delivery challenges involving budgets, schedules, technology, resources, and vendors, and tracks performance across business and operational activities.
Responsibilities
- Site Implementation and Delivery
- Assess site infrastructure requirements and prepare system requirements and specifications for business application deployments.
- Manage equipment provisioning, procurement, and installation.
- Assess risks related to cost, scope, duration, and resources.
- Set stakeholder expectations and clarify project roles and responsibilities.
- Manage vendors, monitor costs and schedules, adjust resources, recommend changes, and report performance.
- Ensure deliverables meet client requirements and acceptance criteria.
- Business Analysis and Solution Design
- Align projects with business needs and strategic objectives, and develop the business case.
- Lead cross-functional project teams in defining requirements and analyzing system problems with business owners, stakeholders, and subject matter experts.
- Evaluate processes, workflows, and procedures; analyze gaps between current and future states and propose alternative solutions where appropriate.
- Create functional requirements documents, use cases, and requirements traceability matrices.
- Lead requirements workshops and develop test plans to validate proposed solutions.
- Ensure appropriate architecture, sequence, topology, and process diagrams are available.
- Support commercial off-the-shelf software, internally developed applications, software as a service, and cloud implementation approaches.
- Project Governance, Releases, and Issue Management
- Create and maintain the project management plan and supporting artifacts, including the charter, scope statement, stakeholder and vendor plans, schedule, requirements traceability matrix, data migration plan, risk register, issue log, deployment plan, test plan, acceptance plan, status reports, meeting agendas, and minutes.
- Apply the client's systems development life cycle standards and project management office templates.
- Coordinate software releases with project teams, infrastructure teams, and vendors.
- Lead project and status meetings.
- Investigate issues involving requirements, data, performance, workflow, business processes, software quality, and training.
- Assign issues to the appropriate business, IT, or vendor team, assess severity, and coordinate resolution.
- Maintain complete issue documentation and clear ownership through closure.
- Maintain the risk register, assess probability and impact, and develop contingency, mitigation, and avoidance plans.
- Ensure releases and patches include vendor test results, required configurations, and release notes.
- Assess the effect of changes across dependent business functions.
- Monitoring and Change Control
- Track project performance against agreed metrics and baselines.
- Monitor and control scope, cost, schedule, and ongoing project activities.
- Consider stakeholder risk tolerance during reviews.
- Create and evaluate change requests and recommend corrective or preventive actions.
Qualifications
Required
Experience managing enterprise IT projects and developing project plans.
Experience managing four to five concurrent projects with budgets exceeding $500,000.
Ability to coordinate resources and delivery within a matrixed organization.
Knowledge of systems development life cycle standards and guidelines.
Strong business process analysis, data review, and data migration skills.
Knowledge of the Project Management Body of Knowledge and project management plans.
Strong organization, attention to detail, and follow-through across projects, requirements, and action items.
Clear written and verbal communication, including translating technical concepts for business and nontechnical audiences.
Ability to collaborate effectively in complex, fast-paced environments.
Desired
Project Management Professional certification.
Relevant ITIL certification, including foundation-level or advanced service management qualifications.
Technical background, such as systems administration.
Experience implementing or working within a project management office and performing functions such as resource management.
Experience managing Agile projects, including Scrum delivery.
Advanced degree in a technical or management discipline.
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